HGV

Customers wishing to optimise their business structure and processes can consult HGV for first-class advice on designing and implementing a complete IT infrastructure. In order to provide the right IT project consultancy in a publishing environment, it is essential to know how companies of this type work. Customers benefit from the fact that the majority of employees in all service areas of HGV come from the publishing and book industries. Even the most complex IT projects are mastered, thanks to HGV’s combination of publishing know-how, IT expertise and an infrastructure that proves itself every day in the service of the Holtzbrinck book publishers and other renowned publishing houses. HGV not only runs the infrastructure of various publishing processes; within the framework of its customer, financial and production services, it also handles these processes itself. For publishing houses considering outsourcing their non-core functions, HGV's Business Process Outsourcing services are an attractive option. All activities along a publisher’s value-added chain can be transferred to HGV, from individual tasks (such as setting, print production, order acceptance and processing, complaints processing, retail services or logistics processing) to complete blocks of tasks (such as the management of accounts receivable or general accounting), or even to the entire chain.